Privacy Policy of PeekScan - Quick PDF Scanneer

1. Data We Collect

We collect three main types of data:

(a) Information You Provide Voluntarily

• Registration Information: When you create an account to use our services, we may collect details such as your email address, phone number, and password, depending on your chosen registration method.
• User-Generated Content: When you scan documents or images for Optical Character Recognition (OCR), we collect the files you upload or sync. Similarly, when converting documents to PDF, we collect the uploaded files necessary for processing.
• Transaction Information: If you purchase our paid services, we collect transaction details, including purchase timestamps and subscription expiration dates.
• Contact Information: When you reach out for support, provide feedback, or submit inquiries via email, we may store your email address to facilitate communication and resolve your concerns.

(b) Information Collected Automatically

• Device Data: We collect technical details about your device, including IP address, mobile carrier, time zone settings, device model, operating system, network type, Android ID, advertising identifiers (such as IDFA for iOS and GAID for Android), and screen resolution.
• Cookies and Tracking Technologies: Like many online services, we use cookies and similar tools to automatically collect data about your interactions with our platform.

(c) Data from Third Parties

• Social Media and Login Services: If you sign in using third-party platforms (e.g., Google), we may collect relevant login or registration information from those services.
• Partner and Third-Party Data: We may combine your subscription details with data from partners or third-party services (such as Google Firebase) to enhance service functionality and improve user experience. Our use of data from Google APIs complies with the Google API Services User Data Policy, including its Limited Use requirements.
• Publicly Available Sources: We may also collect data from publicly accessible sources where applicable.

2. How We Use Your Data

We use the information we collect for the following purposes:

• To fulfill requests: We process your data to provide products, services, functionality, support, and information.
• For internal operations: This includes troubleshooting, data analysis, testing, research, statistical analysis, and surveys, as well as soliciting your feedback.
• To improve and develop our services: We continuously work on enhancing our services and conducting product development.
• To ensure security and prevent abuse: We use your data to enhance the safety of our services and detect fraud, abuse, and illegal activities.
• To communicate with you: We may notify you about changes in our services or send important updates.
• To comply with legal obligations: We process your data as required by law.

We may also use your information for other purposes, but only when we have a valid legal basis to do so.

3. Security of Your Data

3.1 Commitment to Data Security

We prioritize the security of your data and adhere to industry-standard practices to safeguard it from unauthorized access, disclosure, use, modification, damage, or loss. Our security measures include administrative, technical, and physical controls, such as encryption, two-step verification, and strict confidentiality agreements for employees and contractors.

3.2 Data Incident Response

In the event of a data security incident, we will notify you as required by applicable laws and regulations. The notification will include details about the incident, its potential impact, the measures we have taken or will take, recommendations for risk mitigation, and available remedial actions.

We may notify you through email, text message, push notification, or other appropriate means. If individual notifications are not feasible, we will issue a public Security Notice. Additionally, we will report the incident’s status to relevant regulatory authorities as required.

3.3 Data Security Governance

We maintain a dedicated data security commission responsible for overseeing and coordinating data security measures. This commission regularly assesses security risks and ensures compliance with our security policies. The head of the commission serves as our Data Protection Officer, overseeing our commitment to data security.

You can contact our Data Protection Officer via email at [email protected]. For more details, visit our Security & Protection page.

4. How We Store Your Personal Data

4.1 Data Collection and Storage

We collect, store, and use your personal data in accordance with this Privacy Policy and applicable laws, regardless of where it is processed.

4.2 Storage on Devices and Servers

When you use our services on your devices, your data may be stored locally. If you sync your devices with our service, your data will also be stored on our secure servers.

For cloud storage, we use Amazon Web Services, Inc. (AWS), a subsidiary of Amazon.com Inc. AWS implements technical and organizational measures to protect your personal data from unauthorized processing, accidental loss, destruction, or damage.

To enhance security, we encrypt your personal data—where possible—before transmitting it to our hosting providers.

Data privacy laws in your country or region may differ from those in the locations where our servers are based. However, we ensure that your data is processed in accordance with this Privacy Policy and applicable regulations.

4.3 Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once the retention period expires, we will delete or anonymize your data unless required to retain it by applicable laws and regulations.

5. How We Share Your Personal Data

We do not share your data with other companies, organizations, or individuals unless one of the following circumstances applies:

(a) Sharing with Your Consent

With your consent, we will share the data you authorize with specified third parties or categories of third parties, as permitted by applicable laws and regulations.

(b) Sharing Pursuant to Laws and Regulations

We may share your data as required by law, to resolve legal disputes, or as requested by administrative or judicial authorities.

(c) Sharing with Our Affiliates

Your data may be shared within our affiliates for explicit and legitimate purposes, limited to the data necessary to provide our services.

(d) Sharing with Third Parties

Our services may integrate third-party content and features to enhance your experience. We share only the minimum necessary information in the following cases:

• Service Providers: We share data with service providers who process information on our behalf. For example:
  • Payment services such as Apple Pay and Google Pay to complete your transactions for paid services.
  • Cloud storage services like Dropbox, Evernote, or Google Drive to sync the documents you upload.
• SDK Providers: We work with software development kit (SDK) providers to improve our services. For example:
  • Firebase (provided by Google) helps us analyze service usage through analytics and reporting.
• Advertising Providers: We may share non-identifying data, including advertising identifiers, with advertisers to deliver relevant ads. To limit ad tracking, you can adjust your device settings:
  • For iOS: Enable Limit Ad Tracking in your privacy settings.
  • For Android: Enable Opt Out of Ads Personalization in your device settings.

  For more details on managing ad preferences, please review your device’s settings.

6. Your Rights and Choices

You have control over your data and can manage it through the following rights and choices:

(a) Access, Correction, and Portability

You can access and edit most of your basic account data directly within PeekScan. You also have the right to receive a copy of certain data in a structured, commonly used, and machine-readable format. To request this, please contact us.

(b) Withdraw Your Consent

If you have granted us permission to use your data, you can revoke it at any time through the app settings or your device settings (if applicable). However, doing so may limit certain functionalities of our services.

(c) Deletion

If you wish to delete your account use the app button, or contact us at [email protected], You can also delete certain information, such as uploaded photos, within the app.

You may request the deletion of your data under the following conditions:

• You believe the data is no longer necessary for our services.
• You previously gave consent for data processing but have now withdrawn it, and no other legal grounds exist for continued processing.
• You believe we are unlawfully processing your data.
• You were under the age of 16 (or the applicable age of majority in your region) at the time of data collection, and we can verify this.

(d) Restrict Processing

If you wish to restrict how we process your personal data, please contact us at [email protected]. You may request this under the following circumstances:

• Your data has been unlawfully processed, but you prefer restriction over deletion.
• You need your data retained for a legal claim, even if we would otherwise delete it.
• Your objection to data processing is under review.
• You have contested the accuracy of your data, and we are in the process of verifying it.

Your privacy is important to us. Before processing any requests related to your data, we may ask you to verify your identity or provide additional information. We may also deny certain requests if they compromise the privacy of other users or violate legal requirements.

7. How We Process Children's Data

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from anyone under 16. We recognize the importance of protecting children's personal information, which we define as individuals under 16 or the equivalent age specified by law in your jurisdiction.

If you believe we have inadvertently collected personal information from a child without parental or guardian consent, please contact our Data Protection Officer at [email protected], so we can promptly investigate and remove such data.

8. Cross-Border Data Transfers

To provide our services globally, we comply with applicable data protection laws and regulations in your country or territory regarding the collection, use, and processing of personal data.

For example, if you are a resident of California, we process and store your personal data (such as documents and images you upload) only in the United States. In cases where we transfer personal data to countries outside your region, we implement appropriate safeguards to ensure its protection in accordance with this Privacy Policy.

When transferring data from the European Economic Area (EEA), the United Kingdom, or Switzerland to non-EEA countries, we rely on one or more of the following legal mechanisms: Standard Contractual Clauses and the European Commission’s adequacy decisions regarding certain countries, as applicable.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. In cases of significant changes or where required by applicable privacy laws, we will provide notice and obtain consent where necessary.

Any changes to this Privacy Policy will be reflected by updating the "last updated" date at the top of the page. The revised policy will be posted here for your review. In some cases, we may notify you through in-app notifications or other means.

10. How to Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the use of your data, please contact our Data Protection Officer via email at [email protected].